VP of Sales
San Francisco, CA /
Sales – Account Executive /
Full-time /
We are looking for a seasoned sales leader, a strategic thinker and someone who excels in “getting things done” in an entrepreneurial environment. This individual will lead our Sales team for our Peek Professional SaaS tools. The tools help activities operators to manage bookings and run their entire business similar to OpenTable for restaurants. We have experienced rapid growth in recent months and require an experienced executive to take our sales team’s performance to the next level. You will report directly to the CEO, and will have full responsibility for sales strategy, sales ops and team management.
This role is mission-critical to Peek’s next phase of growth in establishing Peek Professional as the golden standard of software for tours & activities operators around the world. Peek makes the world's tours & activities easily bookable -- anytime, anywhere. Our industry-leading technology, Peek Professional, empowers operators to better manage and grow their businesses. Peek.com and our award-winning mobile app connect people with everyday adventures that create lasting memories. CNBC labeled Peek as the “OpenTable for activities” and the New York Times called Peek.com “a site you want to visit again and again”.
Peek’s investors include technology veterans such as Eric Schmidt (Google), Jack Dorsey (Twitter, Square), David Bonderman (TPG) and Carl Sparks (Travelocity). In 2014 Peek was named one of the world's Top 10 Most Innovative Companies in Travel by Fast Company and one of the 50 Best Websites by TIME. Peek’s CEO was named one of Fortune’s Most Powerful Women Entrepreneurs and one of Forbes’ 30 Under 30. Peek’s 40+ person team brings together experience and expertise from the likes of OpenTable, Google, Eventbrite, Gilt Groupe, Trulia and Symantec.
Responsibilities
- Sales strategy, systems, training and processes:
- Develop and implement the sales strategy to exceed revenue targets for our “Peek Professional” SaaS product, including the go-to-market plan and sales process from lead gen to upsell/retention
- Cultivate and develop a winning culture through performance expectations, driving the right behavior to develop a pipeline, direction, transparency, and proactive communication
- Serve as the executive point person for sales at Peek, such as improving sales discipline, institutionalizing use of best practice sales methodologies and executing against growth forecasts
- Oversee the responsibilities and key initiatives of our sales management team
- Create, improve upon and audit sales processes and support resources (e.g., tip cards, talk tracks, FAQs) through formal training programs and management coaching
- Sales productivity and effectiveness:
- Establish strategies for improving sales rep performance, both in volume (# of deals) and quality (size and value of deals)
- Assist with complex sales negotiations, craft sales positioning and presentation approach, assist with proposals and POCs, and help drive the pipeline for high-profile “strategic” accounts
- Develop and generate reporting to track all key sales metrics for the organization in conjunction with Head of Sales Ops
- Optimize lead gen practices and manage territory planning
- Recruiting & Retention:
- Build and maintain a best-in-class sales team by recruiting, training, motivating and developing the right talent
- Design compensation and incentive programs that engage and motivate the sales team while driving continual improvements in productivity
- Operational Planning:
- Oversee the management of daily and weekly AE activities, pipeline analysis, and forecasting efforts to ensure predictable top-line growth trajectory in line with company goals
- Work closely with finance and operations teams to develop key operating assumptions & growth plans for the business
- Collaborate with BizOps team to build strategic data sets for market analysis and future sales planning purposes
Qualifications
- Desired Qualifications:
- 10+ years of sales experience, preferably in scaling a metrics-driven SaaS sales team at a rapidly growing technology company in a highly competitive market
- 5+ years as in a VP of Sales capacity: managing managers and managers-of-managers within dynamic sales teams
- Wide breadth of experience working with the full spectrum of sales talent: from entry-level reps to veteran sales executives
- Experience with a multi-channel team selling SaaS tools to both SMB and Mid-market merchants
- Ability to build vision, understand and define requirements, design practical solutions, develop supporting business cases and implement solutions for clients
- Extensive Sales Operations experience (forecasting, planning, analysis, sales systems, reporting, compensation and quota management)
- Strong experience using CRM and Marketing Automation tools such as Salesforce, Hubspot, etc.
- Strong problem solving skills, project management, time management
- High levels of analytical horsepower and ability to turn analysis into insight and actions.
- Very organized with attention to detail
- Bachelor's degree in Business, Sales, Marketing, or related discipline, or equivalent additional experience
